SwiftCS

What SwiftCS does

SwiftCS connects to your existing Gmail inbox and turns it into an AI-assisted customer service workspace. The platform reads inbound customer email, classifies and routes each message, drafts context-aware replies using your store's order history, shipping status, and product knowledge base, and lets your team review and send those replies from the same Gmail address you already use.

SwiftCS also synchronizes order, shipping, and customer data from WooCommerce, UPS, and ShipStation so the AI has full context on each customer's situation before drafting a reply.

Who it's for

SwiftCS is built for WooCommerce store operators who handle customer email through Gmail and want to reduce response times, hand routine questions to AI, and keep their most experienced staff focused on the conversations that need a human touch.

How SwiftCS uses Google data

When you sign in with Google, SwiftCS connects to your Gmail account so it can read incoming customer email, draft replies, send those replies on your behalf, and apply labels for organization. SwiftCS also uses your basic Google profile (name, email, profile picture) to identify your SwiftCS account and personalize the dashboard.

The full list of OAuth scopes SwiftCS requests, what each scope grants access to, and how that data is stored, retained, and protected is documented in our Privacy Policy.

Get in touch

For account help, sales questions, security reports, or data requests, contact admin@swiftcs.ai.